Privacy Policy

We may collect account details such as email address and authentication identifiers, purchase and credit history, support messages, device and browser information, product usage events, diagnostic logs, and limited technical metadata needed to operate online features.

For online features such as Motion Refinement, skeletal motion data is processed only to complete the request and return the generated result to you. We do not store your uploaded skeletal motion, generated motion result, Blender scene, rig, character animation, or output files after the request completes.

We may retain limited operational records such as account ID, credit usage, timestamps, request status, error logs, and billing metadata so we can deliver credits, troubleshoot failures, prevent abuse, and maintain payment records.

Payments may be processed by Paddle. We do not store full card numbers. Paddle may process payment details, tax information, billing address, fraud prevention signals, invoices, receipts, and refund requests according to Paddle's buyer terms and privacy notices.

We use information to provide accounts, authenticate users, deliver credits, operate online generation features, process purchases, prevent fraud and abuse, troubleshoot technical issues, answer support requests, improve the product, and comply with legal obligations.

We may share information with service providers that help operate authentication, hosting, analytics, customer support, payment processing, fraud prevention, and infrastructure. We may also disclose information where required by law, to protect rights and safety, or as part of a business transfer.

We keep information for as long as needed to provide the service, maintain account and credit records, resolve disputes, enforce agreements, and meet accounting, tax, security, and legal requirements.

You may contact us to request access, correction, deletion, or export of personal information. Some records may need to be retained where required for billing, tax, fraud prevention, security, or legal compliance.

We use reasonable technical and organizational safeguards to protect information. No online service can guarantee absolute security, so you should use strong passwords and keep your account credentials private.

Your information may be processed in countries other than where you live. When required, we use appropriate safeguards for international transfers and rely on our service providers' compliance programs.